Penguin Random House - 2026

What the Springboks teach us about success, leadership and performance.

Two back-to-back Rugby World Cup titles. Nine principles. One blueprint your organisation or team can replicate.

Second print run Featured in Business Day Published March 2026
The Bok Way by PJ Claasen
Back-to-back World Cup Champions Organisational health Second print run commissioned High-performance culture Featured in Business Day Thinking - People - Execution Nine principles Built for South African leaders Back-to-back World Cup Champions Organisational health Second print run commissioned High-performance culture Featured in Business Day Thinking - People - Execution Nine principles Built for South African leaders

About the Book

Not just smart.
Healthy.

The back-to-back Rugby World Cup winning Springboks are more than a sports story. Since 2019, this team - its leaders, staff and players - has become an overdue example of what South Africa can achieve when it figures out how to work together.

The Bok Way unpacks how they did it: the specific principles that shaped their culture, brought out the best in individuals, and launched the team to sustained levels of performance never achieved before. This is a case study in what becomes possible when an organisation commits to being not just smart, but genuinely healthy.

Drawing on interviews with those who helped build the Springbok environment, the book equips anyone responsible for leading a group, team, or organisation with the tools to replicate it - in their own context, on their own terms.

Who it's for

Anyone who leads,
coaches, or builds teams.

CEO

Executives and team leaders

Stories that resonate across boardrooms and dressing rooms alike - with the evidence to back them up.

L&D

HR and L&D leaders

A practical framework you can take straight back to your organisation - not theory, but tools.

🏉

Rugby fans who want to know more

Finally, the inside story of how the Boks built something historic - told by the people who built it.

As featured in Business Day News24 Netwerk24 Rapport SA Rugby Magazine

The Framework

Nine principles.
Three clusters.

High performance isn't accidental. The Springboks built theirs on deliberate principles, grouped across three domains that every great organisation must master: how they think, how they treat each other, and how they execute.

Cluster one
Thinking
How the team sees itself - the beliefs, identity, and mental frameworks that shape everything else.
  • Why the team exists (Purpose)
  • The central identity of the team (Values and behaviours)
  • Instilling a unified mindset (Group growth mindset)
Cluster two
People
How the team treats each other - the relationships, leadership style, and human connections that hold it together.
  • The foundation of relationships (Building trust)
  • Setting the tone of accountability (Modelling a high-trust leadership style)
  • A team that cares deeply (Forming authentic friendship connections)
Cluster three
Execution
How the team does things - the habits, systems, and standards that turn good intentions into consistent output.
  • Prepare the details (High expectations and work ethic)
  • Know your aim (Clarity of role and contribution)
  • Create the way that works for you (Innovate and push boundaries)
“

Creating a robust, healthy, and sustainable high-performance culture is not something that needs to be left to chance. By implementing these principles, you can make the necessary strides to achieving it.

- The Bok Way

Inside Access

Voices from
inside the Bok camp.

The Bok Way draws on interviews with the coaches and players who helped shape the Springbok environment. Their stories form the backbone of the book - practical, firsthand, and unforgettable.

Jacques Nienaber
Double World Cup-winning Coach
Steven Kitshoff
Double World Cup-winning loosehead prop
Schalk Brits
Hooker, World Cup 2019
Francois Louw
Flanker, World Cup 2019
Annelee Murray
Double World Cup-winning Springbok PR Manager
2000 - 2020
PJ Claasen

About the Author

PJ Claasen

Leadership and Employee Experience Consultant - Co-Founder of PurposeWorks - Cape Town

I am fascinated by people - especially those who achieve extraordinary things against all odds, making others watch in disbelief as they accomplish the seemingly impossible.

After nearly a decade working with some of South Africa's largest corporates, and seeing firsthand how disengagement holds both people and businesses back, I co-founded PurposeWorks in 2020. Our mission is to equip organisations, leaders, and employees with the tools to create environments in which people thrive and do their best work.

The Bok Way is the distillation of everything I have learned about what that actually takes - told through the most compelling team culture story South Africa has produced in a generation.

The Expansion Pack

Put the principles to work.

The Bok Way gives you the framework. These two tools turn it into daily practice: for your regular team conversations and the harder leadership moments that test you.

Conversation Card Deck

THE
BOK
WAY

120 principles, questions, and actions drawn from the Springboks' back-to-back World Cup wins

120
Cards across
10 chapters
9
Principles
covered
3
Ways to
use each card
Purpose : Ch 2 8

Squad members who don't start a match have an important role to set the tone in training.

Question Where in your team is the person doing the most unseen work, and does anyone know it but you?
Start doing Tell that person, specifically, what you have noticed about their contribution.
Foundations Purpose Values Mindset Trust Leadership Team Culture Innovation Clarity Preparation
How to use it
Solo: pull one card, reflect, or set a development intention for the week ahead
With a team: open a meeting with one card, spark a culture conversation, or work through a chapter together
One-on-one: use a card as a starting point for a developmental discussion or to open a topic you want to explore together

The Manager Playbook

THE
MANAGER
MOMENTS

44 real leadership moments, drawn from actual managers we have worked with: situation, signals, causes, and what tends to work

44
Real leadership
moments
8
Sections per
moment
3
Minutes to read
each entry
Giving Honest Feedback

"The coaches had a non-negotiable: no matter how awkward, you tell the player what you really see." The Bok Way, Ch 6

Signals it's time to act
You've said "it's fine" when it isn't, more than once
You're softening the message so much the person can't act on it
What tends to work
Name the specific behaviour, not a trait: what you saw, not who they are
Say what you need to change, not just what's wrong
A sample of the 44 moments covered
1Holding Yourself Accountable
4Handling Team Conflict
6Letting Someone Go
12Setting Clear Expectations
21Motivating a Disengaged Team
34When the Boss Thinks You're Not Delivering
28Managing Difficult Attitudes
40Making Change Stick
Get both together
The complete Bok Way toolkit
The Conversation Cards handle your everyday team rhythm. The Manager Moments guide you through the harder situations as they arise. Together, they cover the full range of what leading well actually requires: day to day and under pressure.
Enquire about the toolkit

Organisational Health Assessment

Are you running your team
the Bok Way?

The Springboks identify their strengths and weaknesses through experienced observation, hard data, and honest analysis. Most organisations don't have that clarity. Our employee experience and engagement assessment gives your team an objective view of something you are too close to see clearly: how healthy your culture actually is, and where the gaps are costing you.

Organisational Health Profile
Illustrative example: your results will look different
Purpose and Identity74%
Values and Identity68%
Mindset and Direction61%
Trust and Relationships48%
Leadership Style52%
Connection and Care31%
Clarity and Roles69%
Standards and Preparation55%
Innovation and Ownership71%
Results inform a focused debrief and, where relevant, a consulting or facilitation engagement
Know exactly where your organisation stands, measured against the same principles that drive elite performance.

Most organisations have a sense that something isn't working. This assessment makes that vague sense precise, measuring your team's health across all nine Bok Way principles to show you where the gaps actually are, not just where they feel like they are.

What the assessment covers
Purpose and identity: how clearly your team understands why it exists and what it stands for
People and relationships: the quality of trust, leadership, and human connection in your team
Execution and culture: how work actually gets done, and whether your environment supports or undermines it
Employee experience: how it feels to work here, scored against established best-practice benchmarks
What you get out of it
A clear picture of your organisation's strengths and where energy is leaking
A prioritised view of the two or three areas most worth working on first
A debrief session with PJ to walk through the results and agree on next steps
A foundation for a focused consulting or facilitation engagement, if you want one
Start here
This snapshot assessment takes 10 minutes to complete and gives you a clear, objective starting point for the work ahead. It is the right first step for any organisation serious about building a high-performance culture.
Complete the assessment

Book PJ

Bring the Bok Way
into your organisation.

The principles in this book are not just worth reading - they are worth building into your team. PJ works with leadership teams and organisations to unpack the Thinking, People, and Execution frameworks in a way that is practical, engaging, and directly applicable to your context.

Whether you are looking for a keynote at your next leadership event, a workshop that challenges your team to think differently, or a facilitated session that gets to the root of your culture - get in touch to explore what is possible.

Enquire about a booking
01
Keynote talks
A high-impact session for leadership conferences, team days, or company events - using the Springbok story to spark a conversation about what great culture actually looks like.
02
Leadership workshops
A deeper, facilitated session that takes your team through the nine principles and applies them directly to your environment, your challenges, and your context.
03
Culture and team health
A working session for organisations that want to move beyond the theory - diagnosing where their culture is today and building a practical roadmap for improvement.

Get the Book

Available now
at leading retailers.

Pick up your copy online or in-store. Available across South Africa and internationally.

Want a signed copy?
Order a personally signed copy directly from PJ - ideal for gifts, team reads, or a bookshelf that means something. Get in touch by email and he will sort you out.
Email PJ for a signed copy